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Om is a Senior Product Designer at Walmart
Designing agentic shopping experiences in retail for 324 million customers & more.
Some of the global brands I’ve worked with
Scaling Customer Support with AI UX
Achieving 30% self-serve success for 200 million customets by resolving support issues instantly with AI with a CSAT above 50% in 3 months.
View case study
AI-powered shopping partnerships
Led interaction and systems design for cross-platform AI shopping experiences that allowed customers to move from intent discovery to authenticated purchase outside native retail apps.
Under NDA
Helping patients do better with their health
Better grew from 0 to 25 hospitals in three months and now helps one lakh patients a month manage appointments, medicines, and daily care.
View case study
Designing a Simple System for Complex Care Workflows
Designed the full product experience for a platform that helps care workers in UK log tasks, incidents, and updates without repeating work.
View case study
Shaping Products for India’s Most Promising Startups
From edtech to femtech, designed for India’s most promising startups.
Featured on
Helping students become industry-ready — featured in Business World
Read story
Featured on
Mother’s Day: iMumz to Parentune, three Indian apps to make one’s motherhood journey easier
Read story
Featured on
SpotDraft Secures $54 Million To Lead AI Contract Lifecycle Management
Read story
Design Playground
Rapid UI explorations across real-world apps and playful interfaces
Figma Community
Dribbble
Writing & Publications
From peer-reviewed journals to personal reflections
Detection of Phishing Websites based on Feature Extraction Using Machine Learning
International Research Journal of Engineering and Technology
Read paper →
Joint Optimization of Dynamic Pricing and...
Date Added to IEEE Xplore: 21 October 2025 · 10 min read · IEEE Xplore
Read article →
Everything in the creative process is a remix 🔄
Published on Jul 31, 2021 · 4 min read · In Bootcamp
Read article →
Always learning, always connecting
Building tools that get out of the way
I believe that the most powerful systems are the ones you barely notice. My approach to work is rooted in subtraction, stripping away the ego, the noise, and the excess to reveal the utility underneath.
Whether I’m defining a strategy or refining a detail, my goal is always the same: to respect the user's time by building solutions that are honest, invisible, and deeply intentional.
Life beyond the pixels
Building a community of 40k+ designers "I created and run Beyond Reality, a curation page dedicated to the interface details that often go unnoticed.
What started as a personal archive has grown into a community of over 43,000 enthusiasts where I dissect the micro-interactions and clever UX patterns that make digital experiences feel magical.
Ishiyetaa Saxena
Cofounder & Design Director
Om’s spirit to master any design challenge, innovate interfaces and display high levels of professionalism in client facing roles helped the company grow through its early years. Om brings unbeatable quality of work and newer perspectives to the table and is terrific to collaborate with.
More testimonials on LinkedIn
Email me
Om is a Senior Product Designer at Walmart
Designing agentic shopping experiences in retail for 324 million customers & more.
Some of the global brands I’ve worked with
Scaling Customer Support with AI UX
Achieving 30% self-serve success for 200 million customets by resolving support issues instantly with AI with a CSAT above 50% in 3 months.
View case study
AI-powered shopping partnerships
Led interaction and systems design for cross-platform AI shopping experiences that allowed customers to move from intent discovery to authenticated purchase outside native retail apps.
Under NDA
Helping patients do better with their health
Better grew from 0 to 25 hospitals in three months and now helps one lakh patients a month manage appointments, medicines, and daily care.
View case study
Designing a Simple System for Complex Care Workflows
Designed the full product experience for a platform that helps care workers in UK log tasks, incidents, and updates without repeating work.
View case study
Shaping Products for India’s Most Promising Startups
From edtech to femtech, designed for India’s most promising startups.
Featured on
Helping students become industry-ready — featured in Business World
Read story
Featured on
SpotDraft Secures $54 Million To Lead AI Contract Lifecycle Management
Read story
Featured on
Mother’s Day: iMumz to Parentune, three Indian apps to make one’s motherhood journey easier
Read story
Design Playground
Rapid UI explorations across real-world apps and playful interfaces
Figma Community
Dribbble
Writing & Publications
From peer-reviewed journals to personal reflections
Joint Optimization of Dynamic Pricing and Perishable Inventory Management via Multi-Agent Reinforcement Learning
Date Added to IEEE Xplore: 21 October 2025 · 10 min read · IEEE Xplore
Read article →
Detection of Phishing Websites based on Feature Extraction Using Machine Learning
International Research Journal of Engineering and Technology (IRJET)
Read paper →
Everything in the creative process is a remix 🔄
Published on Jul 31, 2021 · 4 min read · In Bootcamp
Read article →
Always learning, always connecting
Building tools that get out of the way
I believe that the most powerful systems are the ones you barely notice. My approach to work is rooted in subtraction, stripping away the ego, the noise, and the excess to reveal the utility underneath. Whether I’m defining a strategy or refining a detail, my goal is always the same: to respect the user's time by building solutions that are honest, invisible, and deeply intentional.
Life beyond the pixels
Building a community of 40k+ designers "I created and run Beyond Reality, a curation page dedicated to the interface details that often go unnoticed. What started as a personal archive has grown into a community of over 43,000 enthusiasts where I dissect the micro-interactions and clever UX patterns that make digital experiences feel magical.
Ishiyetaa Saxena
Cofounder & Design Director
Om’s spirit to master any design challenge, innovate interfaces and display high levels of professionalism in client facing roles helped the company grow through its early years. Om brings unbeatable quality of work and newer perspectives to the table and is terrific to collaborate with.
More testimonials on LinkedIn
Om is a Senior Product Designer at Walmart
Designing agentic and retail shopping experiences for 324 million customers.
Some of the global brands I’ve worked with
Scaling Customer Support with AI UX
Achieving 30% self-serve success for 200 million customers by resolving support issues instantly with AI with a CSAT above 50% in 3 months.
View case study
AI-powered shopping partnerships
Led interaction and systems design for cross-platform AI shopping experiences that allowed customers to move from intent discovery to authenticated purchase outside native retail apps. Focused on trust, transparency, and user control in unfamiliar shopping environments.
Under NDA
Helping patients do better with their health
Better grew from 0 to 25 hospitals in three months and now helps one lakh patients a month manage appointments, medicines, and daily care.
View case study
Designing a Simple System for Complex Care Workflows
Designed the full product experience for a platform that helps care workers in UK log tasks, incidents, and updates without repeating work.
View case study
Shaping Products for India’s Most Promising Startups
From edtech to femtech, designed for India’s most promising startups.
Featured on
This Hyderabad-based edtech startup aims to help students ‘un’school themselves
Read story
Featured on
SpotDraft Secures $54 Million To Lead AI Contract Lifecycle Management
Read story
Featured on
Mother’s Day: iMumz to Parentune, three Indian apps to make one’s motherhood journey easier
Read story
Design Playground
Rapid UI explorations across real-world apps and playful interfaces
Figma Community
Dribbble
Writing & Publications
From peer-reviewed journals to personal reflections
Joint Optimization of Dynamic Pricing and Perishable Inventory Management via Multi-Agent Reinforcement Learning
Date Added to IEEE Xplore: 21 October 2025 · 10 min read · IEEE Xplore
Read article →
Detection of Phishing Websites based on Feature Extraction Using Machine Learning
International Research Journal of Engineering and Technology · IRJET
Read paper →
Everything in the creative process is a remix 🔄
Published on Jul 31, 2021 · 4 min read · In Bootcamp
Read article →
Always learning, always connecting
Building tools that get out of the way
I believe that the most powerful systems are the ones you barely notice. My approach to work is rooted in subtraction, stripping away the ego, the noise, and the excess to reveal the utility underneath. Whether I’m defining a strategy or refining a detail, my goal is always the same: to respect the user's time by building solutions that are honest, invisible, and deeply intentional.
Life beyond the pixels
Building a community of 40k+ designers "I created and run Beyond Reality, a curation page dedicated to the interface details that often go unnoticed. What started as a personal archive has grown into a community of over 43,000 enthusiasts where I dissect the micro-interactions and clever UX patterns that make digital experiences feel magical.
Ishiyetaa Saxena
Cofounder & Design Director
Om’s spirit to master any design challenge, innovate interfaces and display high levels of professionalism in client facing roles helped the company grow through its early years. Om brings unbeatable quality of work and newer perspectives to the table and is terrific to collaborate with.
More testimonials on LinkedIn
